Ortho Kinematics recalls VMA 2.3.250 software due to radiological report errors from a corrected software bug. Affected units may have inaccurate imaging results.
This email is to provide notification that, due to a software bug that has been corrected, the Radiological Read Report for the VMA test(s) contained an error.
Ortho Kinematics is recalling its Vertebral Motion Analyzer (VMA) software version 2.3.250 because it contained an error in radiological reports after a software fix. This could lead to inaccurate imaging results for patients.
The software error caused radiological reports to contain inaccuracies after a bug was corrected. This means imaging results might not reflect the patient's actual spinal motion correctly.
Patients using the VMA for spinal imaging may be affected if they received reports from this software version. Healthcare providers using the device are most at risk of inaccurate results.
Check for the VMA software version 2.3.1250 on the device. The product code 00868579000209 is also associated with this recall.
Verify the software version on your VMA device to see if it is 2.3.250.
The recall is for a software bug that caused errors in radiological reports after a correction was made.
The recall states the bug was corrected, but the affected software version may still produce inaccurate reports.
Look for the software version 2.3.250 on the device or check the product code 00868579000209.
We’ve drafted a message you can send Ortho Kinematics to request your refund or repair — edit it as you like.
Subject: Recall Z-2889-2018 — Ortho Kinematics Ortho Kinematics Hello, I own a Ortho Kinematics that is covered by recall Z-2889-2018 from Ortho Kinematics. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.