Steris recalls Reliance 1227 Cart and Utensil Washer/Disinfector models FW03101, FW03102, FW03S003 due to chemical low level alarm failure that may cause improper cleaning of patient items.
The firm has become aware that the Reliance 1227 Cart and Utensil Washer/Disinfector s Chemical Low Level alarm, intended to prevent the user from initiating a cycle when a low chemical level situation occurs, does not operate as intended. Currently, if a low chemical level situation occurs, the alarm will only be generated at the unit s next power-up or when accessing service mode. The failure of the Reliance 1227 to identify that the chemicals used for cleaning are low or empty could result in bedpans and urinals, basins, case carts, beds, theater shoes and other miscellaneous reusable patient care items not being properly cleaned before disinfection or reuse.
Steris is recalling specific models of their Reliance 1227 Cart and Utensil Washer/Disinfector because the chemical low level alarm doesn't work properly. This could mean patient care items like bedpans and urinals aren't cleaned properly before reuse, risking infection.
The chemical low level alarm in these units fails to alert when cleaning chemicals are low. This means the machine might run cycles without detecting empty chemical levels, potentially leaving patient items like bedpans and urinals uncleaned before reuse.
Healthcare facilities using the recalled models are most at risk, particularly those handling patient care items daily. The affected units are used in hospitals and clinics for disinfecting reusable medical items.
Check for model numbers FW03101, FW03102, or FW03S003 on the unit. These models were sold to healthcare facilities for cleaning patient care items.
Look for model numbers FW03101, FW03102, or FW03S003 on the unit to confirm if it's affected.
The chemical low level alarm doesn't work properly, which could lead to patient care items not being cleaned properly before reuse.
The recall affects the Reliance 1227 Cart and Utensil Washer/Disinfector models FW03101, FW03102, and FW03S003 used for cleaning patient care items like bedpans and urinals.
No, but you should check the model number to see if it's affected. The recall doesn't require immediate stop-use but requires verification.
We’ve drafted a message you can send Steris to request your refund or repair — edit it as you like.
Subject: Recall Z-2392-2018 — Steris Steris Hello, I own a Steris that is covered by recall Z-2392-2018 from Steris. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
