Siemens recalls 3D TOP ceiling stands with specific serial numbers due to rare risk of rope failure during high workload, potentially causing patient injury. Affected units include models 3070039, 3074486, 3070013, 3070021.
In rare cases of insufficient maintenance or high clinical workload, the first rope of the ceiling stand, which is designed to take the load, could break without triggering the safety lock and this could lead to overloading the safety rope which is not designed for continuous load and ongoing movement under load. This may lead to mechanical fatigue and cause the arm to drop down during patient positioning. Patients and users may be seriously injured.
Siemens is recalling specific models of 3D TOP ceiling stands because a rope that holds the load could break under high clinical use without triggering a safety mechanism. This might cause the stand to drop during patient positioning, risking serious injury.
The ceiling stand's first rope, designed to handle the load, can break if not properly maintained or during heavy clinical use. This breaks the safety lock, overloading the secondary rope which isn't built for continuous movement. If the arm drops during patient positioning, serious injury could occur.
Healthcare facilities using these ceiling stands for X-ray equipment are most at risk, particularly during high patient volumes or when maintenance is insufficient.
Check the serial numbers on the ceiling stand: 3070039 (S/N 2271-2793), 3074486 (S/N 1812-3036), 3070013 (S/N 3967-5042), or 3070021 (S/N 3852-4719).
Identify the model and serial number on the ceiling stand to confirm if it's affected.
If the stand is affected, ensure it's properly maintained and avoid high clinical workloads to reduce risk.
Models 3070039 (serial numbers 2271-2793), 3074486 (1812-3036), 3070013 (3967-5042), and 3070021 (3852-4719).
In rare cases, the first rope could break during high clinical use without triggering the safety lock, potentially causing the stand to drop and injuring patients.
Check the serial number and use the stand with caution, ensuring proper maintenance and avoiding high workloads to minimize risk.
We’ve drafted a message you can send Siemens Medical Solutions to request your refund or repair — edit it as you like.
Subject: Recall Z-2837-2018 — Siemens Medical Solutions Siemens Medical Solutions Hello, I own a Siemens Medical Solutions that is covered by recall Z-2837-2018 from Siemens Medical Solutions. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
