Philips recalls certain Brilliance 64 CT scanners that may produce ring or smudge artifacts on images due to a failing collimator compensator. Affected units were sold with specific serial numbers.
Philips has identified that the compensator within the X-ray tube collimator may fail, resulting in ring or smudge artifacts on images. The firm has identified systems that may be at risk for this failure due to the collimator compensator being past its lifetime expected usage.
Philips is recalling specific Brilliance 64 CT scanners that may show ring or smudge artifacts on medical images because the X-ray tube collimator compensator could fail after normal use. This issue does not pose a risk of injury but affects image quality.
The X-ray tube collimator compensator in the scanner may fail after normal use, causing ring or smudge artifacts on medical images. This happens because the compensator reaches the end of its expected lifespan and cannot maintain proper image quality.
Medical facilities using Philips Brilliance 64 CT scanners with specific serial numbers are affected. Patients and staff are at minimal risk as the issue only affects image quality, not safety.
Check for the serial numbers listed in the recall notice: 10011, 95620, 10436, 95486, 95391, 95838, 95807, 95621, 10521, 10255, 10006, 10715, 10275, 10616. These are the specific units affected by the collimator compensator issue.
Identify if your scanner has any of the listed serial numbers: 10011, 95620, 10436, 95486, 95391, 95838, 95807, 95621, 10521, 10255, 10006, 10715, 10275, 10616.
Philips identified that the X-ray tube collimator compensator in certain Brilliance 64 CT scanners may fail after normal use, causing ring or smudge artifacts on medical images.
No, this issue only affects image quality and does not pose a risk of injury or serious harm.
Check if your scanner has any of the specific serial numbers listed: 10011, 95620, 10436, 95486, 95391, 95838, 95807, 95621, 10521, 10255, 10006, 10715, 10275, 10616.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1143-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1143-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
