Philips recalls certain Brilliance 16 Air CT scanners that may produce ring or smudge artifacts on images due to collimator compensator failure. Affected units were sold between 2018-2020.
Philips has identified that the compensator within the X-ray tube collimator may fail, resulting in ring or smudge artifacts on images. The firm has identified systems that may be at risk for this failure due to the collimator compensator being past its lifetime expected usage.
Philips is recalling specific models of Brilliance 16 Air CT scanners because the X-ray tube collimator may fail after normal use, causing image artifacts. This issue doesn't pose a safety risk but affects image quality for medical scans.
The X-ray tube collimator's compensator may wear out after normal use, causing ring or smudge patterns in medical images. This affects image quality but does not cause physical harm to patients or staff.
Healthcare facilities using the recalled Brilliance 16 Air CT scanners are most affected. Patients receiving scans on these systems may see image artifacts but no safety risk.
Check if your scanner has model number 728246. These units were sold between 2018 and 2020. The product is a CT scanner for medical imaging.
Verify your scanner's model number to see if it matches 728246.
No, this recall only affects image quality with ring or smudge artifacts. There is no risk of injury or damage to users.
Check if your scanner has model number 728246 and was sold between 2018 and 2020.
No, you can continue using the scanner but be aware of potential image artifacts.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1142-2019 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1142-2019 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
