Medtronic recalls Guardian Connect App CSS7200 for iPhone/iPad/iPod Touch. The app may close without alerting users to hypoglycemic or hyperglycemic events, risking missed blood sugar alerts.
The application may be closed by the operating system without alerting the user the app is no longer running or communicating with the transmitter resulting in the user not receiving alerts that could be associated with hypoglycemic or hyperglycemic events.
Medtronic is recalling its Guardian Connect app (CSS7200) for iPhone, iPad, and iPod Touch devices. The app can close without warning users about low or high blood sugar events, which could lead to dangerous health situations if not detected.
The app may close unexpectedly without alerting users that it's no longer running or communicating with the transmitter. This means users might miss critical alerts for hypoglycemic (low blood sugar) or hyperglycemic (high blood sugar) events, potentially leading to serious health issues.
People using Medtronic Guardian Connect app (CSS7200) on iPhone, iPad, or iPod Touch devices are affected. Those with diabetes who rely on the app for blood sugar monitoring are most at risk.
Check if you own the Guardian Connect app version CSS7200 for iPhone, iPad, or iPod Touch. The unique device identifier (UDI) is (01)00643169693142(10).
Ensure the Guardian Connect app is running and communicating with the transmitter to receive alerts.
Update the Guardian Connect app to the latest version if available through the App Store.
The app may close without alerting users to hypoglycemic or hyperglycemic events, which could lead to missed blood sugar alerts. However, the recall does not specify that the app causes immediate harm.
You have the recalled app if you own Guardian Connect CSS7200 for iPhone, iPad, or iPod Touch devices. The unique device identifier (UDI) is (01)00643169693142(10).
The recall does not specify a specific action for this scenario. Check the app status and update to the latest version if available.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-1282-2019 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-1282-2019 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
