Philips recalls SureSigns VSV monitors with lithium-ion batteries that may overheat or ignite after exceeding 3 years or 300 charge cycles. Replace batteries as instructed to prevent fire or injury.
Philips has received several reports in which monitors with lithium ion batteries that had exceeded their battery life expectancy have overheated or ignited. These batteries should be replaced every 3 years or upon reaching 300 charge-discharge cycles. Although the Philips SureSigns VS & VM Monitors and View Station (VSV) can display actual information on either or both battery age and charge-discharge cycles, the existing labeling does not include full instructions on how to use this information to determine when to replace the battery. An overheated battery may in turn cause the device case to overheat and possibly melt or cause the device to ignite, which can cause injury to a patient, nearby users, or cause damage to property.
Philips is recalling SureSigns VSV monitors that use lithium-ion batteries which may overheat or ignite if not replaced every 3 years or after 300 charge cycles. This could cause injury to patients or nearby users, or damage property.
Lithium-ion batteries in these monitors can overheat or ignite if they exceed their battery life expectancy—typically after 3 years or 300 charge cycles. An overheated battery may cause the device case to melt or ignite, potentially injuring patients or nearby users and damaging property.
Healthcare providers using these monitors for patient monitoring are most at risk. The monitors are intended for central monitoring of adult, pediatric, and neonatal patients.
Check for the model number VSV (863067) on the device. The product was sold for central monitoring of patients in healthcare settings.
Look for battery age and charge-discharge cycle information on the monitor to determine if replacement is needed.
Replace the lithium-ion battery if it has exceeded 3 years or 300 charge-discharge cycles.
Philips has received reports of monitors with lithium-ion batteries overheating or igniting after exceeding their battery life expectancy.
Replace the battery every 3 years or after 300 charge-discharge cycles.
No, an overheated battery may cause the device to melt or ignite, so replacement is necessary.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2892-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-2892-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
