Tecan recalls Freedom EV0-2 lab devices with specific EVOware software versions due to a potential sample identification issue. Affected units include certain models and part numbers.
There is a software issue that can potentially impact sample identification and traceability under specific conditions when using EVOware Add On Software: Sample Tracking -Multi Instrument V1.0 or higher, Part Number 30019971.
Tecan is recalling Freedom EV0-2 lab devices that come with specific versions of EVOware software. The recall is due to a software issue that could affect sample identification and traceability under certain conditions. This matters because it could lead to errors in sample tracking, which is critical in laboratory settings.
The software issue can cause problems with identifying and tracking samples when using specific EVOware Add-On software versions. This may lead to errors in sample traceability, which is important for laboratory accuracy and compliance.
Laboratory users with Freedom EV0-2 devices and specific EVOware software versions are most at risk. The recall affects a limited number of units with particular part numbers and serial numbers.
Check if your Freedom EV0-2 device has part numbers listed for Freedom EVO 100, 150, or 200 models, or the specific software part number 30019971. Also, verify the serial number against the provided list.
Review your device's part numbers and serial numbers to confirm if they match the listed affected units.
EVOware Sample Tracking Add-On V1.0 or higher, specifically part number 30019971.
Check your device's part numbers against the listed Freedom EVO models (100, 150, 200) and the software part number 30019971. Also, verify the serial number against the provided list.
No action is needed if your device's part numbers and serial numbers do not match the affected units listed in the recall.
We’ve drafted a message you can send Tecan to request your refund or repair — edit it as you like.
Subject: Recall Z-3187-2018 — Tecan Tecan Hello, I own a Tecan that is covered by recall Z-3187-2018 from Tecan. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
