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Lower risk Medical device recall · FDA · Published July 26, 2018

Stryker Hexapod Software Version 1.0-2/002: Erroneous Correction Plan Risk

Stryker recalls specific Hexapod software versions due to potential erroneous axial correction plans when creating correction plans with certain settings. Affected users should contact Stryker for details.

🇺🇸 FDA recall #Z-3240-2018Medical deviceStryker ›
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Recalling firmStryker GmbHBohnackerweg 1 · Selzach, Switzerland
✎ GovInfoNow plain-language explainer

What happened, in plain English

Stryker is recalling Hexapod software versions 1.0-2/002 and 1.1-2/002. These versions may create an incorrect correction plan for the axial portion when settings are configured with more than one correction per day, which could lead to improper adjustments. Read more at govinfonow.com/recall/70288-stryker-hexapod-software-version-1-0-2-002-erroneous-correction.

Source Summary by GovInfoNow · govinfonow.com/recall/70288-stryker-hexapod-software-version-1-0-2-002-erroneous-correction · Updated August 20, 2026 · FDA enforcement record: FDA #Z-3240-2018

Cite this page

“Stryker Hexapod Software Version 1.0-2/002: Erroneous Correction Plan Risk.” GovInfoNow, updated August 20, 2026. https://govinfonow.com/recall/70288-stryker-hexapod-software-version-1-0-2-002-erroneous-correction. Based on FDA recall #Z-3240-2018 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-3240-2018%22&limit=1).

Why it’s dangerous

The software may calculate an incorrect axial correction plan when the 'Correct Axial First' button is selected and the number of corrections per day is set to two or more. This could result in improper adjustments to the correction plan.

Who’s affected

Users of the Hexapod software with catalog number 983031 and the specified software versions are affected. Medical professionals using this software for correction planning are most at risk.

How to tell if you have this one

Check if your Hexapod software has catalog number 983031 and version numbers HLRF 1.0-2/002 or HLRF 1.1-2/002. The software was sold with these specific versions.

  • Brand
    Stryker
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Contact Stryker

    Reach out to Stryker for specific guidance on the recall and potential remedies.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “Nationwide” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA terminated this recall 22 months after the firm started it.

1. Firm started the recall: Jul 26, 201812. FDA classified it Class II: Sep 22, 201823. Published in FDA’s Enforcement Report: Oct 3, 201834. FDA terminated the recall: May 26, 2020420182020
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-3240-2018 (July 26, 2018) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-3240-2018 to see it in context.
  • Plain-language summary written by qwen3:4b on August 20, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.