ICU Medical recalls Plum 360 Infusion Systems with specific software versions when used with MedNet Custom Drug Libraries, which can become inoperable and show a blank screen.
A software malfunction of the infuser when used with a MedNet Custom Drug Library (CDL). When a new CDL is downloaded and installed on the infuser the infuser can become inoperable and show a blank screen on the User Interface.
ICU Medical is recalling certain Plum 360 Infusion Systems that may become inoperable and show a blank screen when used with specific MedNet Custom Drug Libraries. This could lead to medication delivery issues during critical medical procedures.
The software malfunction occurs when a new MedNet Custom Drug Library is downloaded and installed on the infuser. This can cause the system to become inoperable and display a blank screen, potentially interrupting medication delivery during critical medical procedures.
Healthcare facilities using the recalled Plum 360 Infusion Systems with specific software versions and MedNet Custom Drug Libraries are most at risk. Patients receiving critical care through these systems could be affected.
Check for the model number 30010 on the Plum 360 Infusion System. The affected units have software versions 15.10.00.010/.011/.012 or 15.11.00.017 when used with ICU Medical MedNet Custom Drug Libraries.
Verify the software version on your Plum 360 Infusion System to see if it matches the affected versions listed in the recall.
Reach out to your healthcare facility to determine if your system is affected and to get guidance on next steps.
Software versions 15.10.00.010/.011/.012 and 15.11.00.017 are affected when used with MedNet Custom Drug Libraries.
The recall does not specify a fix; affected units may need to be updated or replaced by healthcare providers.
The recall indicates the system can become inoperable, potentially interrupting medication delivery, but does not specify a risk of serious injury.
We’ve drafted a message you can send ICU Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-0171-2020 — ICU Medical ICU Medical Hello, I own a ICU Medical that is covered by recall Z-0171-2020 from ICU Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.