Tec Com recalls TECOTHERM NEO devices with faulty peltier elements that could fail to maintain temperature during therapy. Affected units were manufactured between September 7 and October 5, 2018.
The action is being initiated due to potential installation of faulty peltier-elements within the thermo-regulation system. Failure of the peltier-element would report a system failure and no longer be able to guarantee temperature control at full power.
Tec Com is recalling TECOTHERM NEO medical devices that may have faulty peltier elements. If these elements fail, the device could stop controlling temperature properly during therapy sessions, potentially causing unsafe temperatures for patients.
The peltier elements in the device could fail to regulate temperature properly. If this happens, the device might not maintain the correct temperature during therapy, which could lead to unsafe conditions for patients.
Patients using the TECOTHERM NEO for cold or heat therapy are most at risk. The recall affects medical devices sold in the U.S. between September 7 and October 5, 2018.
Check for the serial numbers listed: 2018/09/07, 2018/10/01, 2018/10/02, 2018/10/03, 2018/10/05. The device is designed for medical cold and heat therapy treatments.
Look for the serial numbers listed in the recall: 2018/09/07, 2018/10/01, 2018/10/02, 2018/10/03, 2018/10/05.
The recall is due to potential faulty peltier elements that could fail to maintain proper temperature control during therapy sessions.
If the peltier elements fail, the device may not regulate temperature properly, which could lead to unsafe temperatures for patients during therapy.
Check for the serial numbers listed in the recall: 2018/09/07, 2018/10/01, 2018/10/02, 2018/10/03, 2018/10/05.
We’ve drafted a message you can send Tec Com to request your refund or repair — edit it as you like.
Subject: Recall Z-0362-2020 — Tec Com Tec Com Hello, I own a Tec Com that is covered by recall Z-0362-2020 from Tec Com. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
