Philips recalls specific Vereos PET/CT systems with software version 2.0.1 (model 882446) due to potential incorrect medical images causing misdiagnosis. Affected units have serial numbers from 900004 to 900067.
Software Correction: Software errors that may result in incorrect 4D CT images, PET images with SUV quantification error, or disruption of interventional CT procedures; and Software errors that may result in partial set of images, inability to generate CT or PET images, incorrect scan parameters, or scanning the incorrect portion of the body.
Philips is recalling certain Vereos PET/CT imaging systems with software version 2.0.1. This software can cause incorrect CT or PET images, which might lead to wrong medical diagnoses. Patients and healthcare providers using these systems should check if their device is affected.
The software errors can cause incorrect 4D CT images, PET images with SUV quantification errors, or disruption of interventional CT procedures. This may result in partial image sets, inability to generate images, or scanning the wrong body parts, potentially leading to misdiagnosis.
Healthcare providers using Philips Vereos PET/CT systems with software version 2.0.1 and model number 882446 are most at risk. Patients receiving scans on these systems could face misdiagnosis if the software errors occur.
Check if your Philips Vereos PET/CT system has software version 2.0.1 and model number 882446. Affected units have serial numbers from 900004 to 900067.
Verify your Philips Vereos PET/CT system's software version and model number. If it matches version 2.0.1 and model 882446, it is affected.
The software errors may cause incorrect medical images, leading to misdiagnosis or improper treatment decisions.
It may result in incorrect 4D CT images, PET images with SUV quantification errors, or disruption of interventional CT procedures. This could also cause partial image sets or scanning the wrong body parts.
Check your system's software version and model number. Affected units have serial numbers from 900004 to 900067.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0302-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-0302-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
