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Lower risk Medical device recall · FDA · Published June 26, 2026

Philips Incisive CT Software V4.5/V5.0 Recall: Potential Bolus Tracking Failure

Philips Healthcare recalls specific Incisive CT models with software V4.5 and V5.0 due to potential failure to trigger clinical scans during bolus tracking. Affected units have product codes 728143 or 728144.

🇺🇸 FDA recall #Z-2988-2026Medical devicePhilips Healthcare ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Philips Healthcare is recalling certain Incisive CT scanners with software versions V4.5 and V5.0. This recall is due to a potential failure to properly trigger clinical scans during bolus tracking, which could affect medical imaging accuracy. Read more at govinfonow.com/recall/697986-philips-incisive-ct-software-v4-5-v5-0-recall-potential.

Source Summary by GovInfoNow · govinfonow.com/recall/697986-philips-incisive-ct-software-v4-5-v5-0-recall-potential · Updated September 14, 2026 · FDA enforcement record: FDA #Z-2988-2026

Cite this page

“Philips Incisive CT Software V4.5/V5.0 Recall: Potential Bolus Tracking Failure.” GovInfoNow, updated September 14, 2026. https://govinfonow.com/recall/697986-philips-incisive-ct-software-v4-5-v5-0-recall-potential. Based on FDA recall #Z-2988-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2988-2026%22&limit=1).

Why it’s dangerous

The software versions V4.5 and V5.0 may fail to properly trigger clinical scans during bolus tracking. This could lead to inaccurate imaging results if the scanner does not respond correctly to the bolus tracking process, potentially affecting patient care.

Who’s affected

Healthcare facilities using Philips Incisive CT scanners with software versions V4.5 or V5.0 and product codes 728143 or 728144 are affected. Medical staff who operate these systems may be at risk if the scanner fails to trigger scans during bolus tracking procedures.

How to tell if you have this one

Check for product codes 728143 or 728144 on the scanner. The device identifier may also show (01)00884838085015 or (01)00884838105508.

  • Brand
    Philips Healthcare
  • Product
    Philips Incisive CT with software V4.5&V5.0, Product Code 728143 and Product Code 728144
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Software Version

    Verify the software version on your Philips Incisive CT scanner to see if it is V4.5 or V5.0.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “U.S. Nationwide and U.S. Territories distribution.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA published this recall 2 months after the firm started it.

1. Firm started the recall: Jun 26, 202612. FDA classified it Class II: Aug 21, 202623. Published in FDA’s Enforcement Report: Sep 2, 202634. Added to GovInfoNow: Sep 8, 202642026
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. Added to GovInfoNow

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2988-2026 (June 26, 2026) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2988-2026 to see it in context.
  • Plain-language summary written by qwen3:4b on September 14, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA