ConvaTec recalls specific models of Esteem Body Soft Urostomy Pouches that may leak from the cap during use. Affected units include model numbers 423703-423718 and 423721-423727.
Urostomy Pouches may leak from cap during use.
ConvaTec is recalling certain Esteem Body Soft Urostomy Pouches that may leak from the cap during use. This could lead to skin irritation or infection if urine leaks onto the skin. Affected units have specific model and lot numbers listed in the recall.
The urostomy pouches may leak from the cap during normal use, which could cause urine to come into contact with the skin. This might lead to skin irritation or infection if not properly managed.
People using ConvaTec Esteem Body Soft Urostomy Pouches with model numbers 423703-423718 or 423721-423727 are affected. Those with the listed lot or serial numbers are most at risk.
Check the model numbers on the pouch: 423703, 423704, 423705, 423707, 423708, 423709, 423710, 423712, 423713, 423714, 423715, 423716, 423717, 423718, 423721, 423722, 423723, 423725, 423726, or 423727. Also check the lot or serial numbers listed in the recall.
Look for model numbers 423703-423718 or 423721-423727 on the pouch.
Verify if your pouch has a lot or serial number from the list provided in the recall.
Model numbers 423703, 423704, 423705, 423707, 423708, 423709, 423710, 423712, 423713, 423714, 423715, 423716, 423717, 423718, 423721, 423722, 423723, 423725, 423726, and 423727 are affected.
Check the model number on the pouch and compare it to the list of affected model numbers. Also check the lot or serial number against the provided list.
The recall does not specify a remedy, so contact ConvaTec directly for guidance on what to do with the affected pouch.
We’ve drafted a message you can send ConvaTec to request your refund or repair — edit it as you like.
Subject: Recall Z-2986-2026 — ConvaTec ConvaTec Hello, I own a ConvaTec that is covered by recall Z-2986-2026 from ConvaTec. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
