Siemens recalls specific Biograph mCT CT/PET scanners due to risk of plug terminals overheating. Affected models include S(64)-3R, S(20)-3R, Flow 20-4R, and others with listed material numbers and serial numbers.
The terminals on the plug may become loose and overheat.
Siemens is recalling certain Biograph mCT CT/PET scanners because the plug terminals can become loose and overheat. This could lead to electrical issues or fire. Owners should check their model and serial numbers against the list provided in the recall notice.
The plug terminals on the scanner's power cord can become loose over time, causing overheating. This could lead to electrical shorts, fire, or damage to the scanner.
Medical facilities that own or use the recalled Biograph mCT scanners are most at risk. Patients and staff using these scanners may be affected if the device malfunctions.
Check if your scanner has a material number listed in the recall (e.g., 10248669, 10507786) and the corresponding serial numbers provided in the notice. The affected models include S(64)-3R, S(20)-3R, Flow 20-4R, and others.
Compare your scanner's material number and serial numbers with the list provided in the recall notice to determine if it is affected.
The affected models include Biograph mCT scanners with material numbers such as 10248669, 10507786, 10528958, 10529161, 10248671, 10248672, 10534159, 10528955, 10529158, 10529160, 10248670, 10248673, 10534160, 10248668, 10529159, and 10528956.
Check your scanner's material number and serial numbers against the list provided in the recall notice. Affected models include S(64)-3R, S(20)-3R, Flow 20-4R, and others with the specific material numbers and serial numbers listed.
The recall does not specify a remedy, so contact Siemens directly to determine next steps.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0178-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0178-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.