Philips recalls two models of HeartStart FR3 defibrillators (serials starting with C17B, C17A, C16K, C16J) due to potential water damage causing device failure during use.
Automated external defibrillators may not fully meet IPx5 water ingress specification. The device may fail to function should water intrusion occur.
Philips is recalling two specific models of HeartStart FR3 defibrillators because they may fail if water gets inside. This could prevent the device from working during an emergency cardiac arrest situation.
The defibrillator may not meet water resistance standards (IPx5), meaning water exposure could cause it to stop working during an emergency. This could prevent life-saving treatment for cardiac arrest.
Adults and children over 8 years old or 55 pounds (25kg) who use the HeartStart FR3 defibrillator with the optional Infant/Child Key for children under 55 pounds (25kg) or 8 years old. Those with the recalled serial numbers are most at risk.
Check the serial number on the device. Affected models have serial numbers starting with C17B, C17A, C16K, or C16J. The full list of affected serial numbers is provided in the recall notice.
Look for the serial number on the defibrillator, which starts with C17B, C17A, C16K, or C16J.
The defibrillator may not fully meet IPx5 water ingress specification, meaning water exposure could cause it to fail during use.
Check the serial number on the device. Affected models have serial numbers starting with C17B, C17A, C16K, or C16J. The full list of affected serial numbers is provided in the recall notice.
The recall does not specify a remedy, so users should check the serial number and follow the manufacturer's instructions if needed.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0175-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-0175-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
