Siemens recalls Artis Zee and Zeego angiography systems with serial numbers 910045-09 to 911354-27 due to possible cooling hose leaks causing overheating and potential procedure delays.
This recall has been initiated due to a possible leakage of a hose in the cooling unit of the X-ray tube. The Artis zee system may lose coolant due to a possible leakage in a hose of the cooling unit in the X-ray tube. This will cause the X-ray tube not to be sufficiently cooled down. As a result, the system will display a message Tube hot, have a break . The X-ray will be blocked several minutes later and to prevent any damage to the machine the following message will be displayed NO XRAY, TUBE TOO HOT . This issue is very sporadic and may occur during an ongoing clinical procedure. Use of this product may have a potential impact on planned procedures as they may be delayed as well as in emergent cases, as clinical treatment may need to be terminated and transferred to a functioning system.
Siemens is recalling Artis Zee and Zeego angiography systems that may leak coolant from the X-ray tube's cooling hose. This could cause the system to overheat, block X-rays, and delay medical procedures or require transferring patients to another system.
A possible leak in the cooling hose of the X-ray tube can cause the system to overheat. This triggers warnings like 'Tube hot, have a break' and 'NO XRAY, TUBE TOO HOT', potentially blocking X-rays and delaying procedures or requiring emergency transfers.
Healthcare facilities using Artis Zee or Zeego systems with the listed serial numbers are most at risk. Patients undergoing procedures on these systems could face delays or need to switch to another system.
Check if your Artis Zee or Zeego system has serial numbers from 910045-09 to 911354-27. This model was sold with specific serial numbers listed in the recall notice.
Look for warnings like 'Tube hot, have a break' or 'NO XRAY, TUBE TOO HOT' on the system display.
Reach out to your healthcare facility to confirm if your system is affected and discuss next steps.
Siemens initiated this recall due to a possible leakage in the cooling hose of the X-ray tube, which could cause overheating and disrupt medical procedures.
The system displays warnings like 'Tube hot, have a break' and 'NO XRAY, TUBE TOO HOT', blocking X-rays and potentially delaying procedures or requiring patient transfers.
No, but healthcare facilities should monitor for warnings and contact their facility to address potential overheating.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0558-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0558-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.