Capintec recalls specific models of thyroid uptake systems due to potential spring arm failure from broken tension rods, risking the collimator falling 25 inches.
There is a potential for the spring arm failure as a result of a broken tension rod (a component inside the arm). A break in the tension rod can casue the collimator to fall downward to its lowest point of travel, approximately 25 inches from the ground.
Capintec is recalling two models of thyroid uptake systems because a broken tension rod inside the spring arm could cause the collimator to fall 25 inches to the ground. This poses a risk of injury if the device falls on someone.
A broken tension rod inside the spring arm can cause the collimator to drop 25 inches to the ground. If the device falls on someone, it could cause injury. This failure is due to the tension rod breaking under normal use conditions.
Users of the Captus 700 Thyroid Uptake System with model numbers 5430-3137 or 5430-3138 are affected. Medical professionals using these devices for thyroid tests are most at risk.
Check for model numbers 5430-3137 or 5430-3138 on the Captus 700 Thyroid Uptake System. Serial numbers 700004 through 700086 were sold starting January 15, 2019.
Look for model numbers 5430-3137 or 5430-3138 on the Captus 700 Thyroid Uptake System.
Reach out to Capintec Inc for further instructions on handling the device.
The recall is due to a potential spring arm failure from a broken tension rod, which could cause the collimator to fall 25 inches to the ground.
Model numbers 5430-3137 and 5430-3138 of the Captus 700 Thyroid Uptake System.
Check for model numbers 5430-3137 or 5430-3138 and serial numbers 700004 through 700086, which were sold starting January 15, 2019.
We’ve drafted a message you can send Capintec to request your refund or repair — edit it as you like.
Subject: Recall Z-0551-2019 — Capintec Capintec Hello, I own a Capintec that is covered by recall Z-0551-2019 from Capintec. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
