Intuitive Surgical recalls da Vinci Xi surgical systems with a manufacturing variation causing persistent error 23087 that may lead to loss of arm functionality during surgery. Affected units include specific model and UDI numbers.
Due to a manufacturing variation in the arm that can result in a persistent recoverable fault error (error 23087) and loss of arm functionality prior or during surgery.
Intuitive Surgical is recalling da Vinci Xi surgical systems that have a manufacturing issue causing a persistent error that could lead to loss of arm function during surgery. This affects specific models and serial numbers, and users should contact the company for details.
A manufacturing variation in the robotic arm can cause a persistent error (23087) that may lead to loss of arm functionality during surgery. This could affect the precision of the robotic system while operating.
Surgical teams using the da Vinci Xi system with the specific model and UDI numbers listed in the recall notice. Patients undergoing surgery with this system are at risk if the error occurs.
Check for the model number IS4000 and UDI number 00886874114216 on the device. Affected units are identified through the specific product listing and serial numbers provided in the recall notice.
Reach out to Intuitive Surgical for specific product details and instructions on how to address the issue.
The model number is IS4000 with UDI number 00886874114216.
Check for the model number IS4000 and UDI number 00886874114216 on the device. Affected units are listed in the recall notice.
The recall notice does not specify a fix; users should contact Intuitive Surgical for details.
We’ve drafted a message you can send Intuitive Surgical to request your refund or repair — edit it as you like.
Subject: Recall Z-1960-2020 — Intuitive Surgical Intuitive Surgical Hello, I own a Intuitive Surgical that is covered by recall Z-1960-2020 from Intuitive Surgical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.