Philips recalls HeartStart MRx defibrillators with defective lithium-ion batteries that may fail to charge or power the device, risking operation during emergencies. Affected units have specific serial numbers and were sold from 2019 to 2021.
Affected lithium-ion batteries may contain a defective component (Thermal Cut-off or TCO). Should the component fail, the battery will no longer charge or deliver power to the Monitor/Defibrillator, which may prevent operation of the device if it is not connected to AC or DC power. Should a second, unaffected battery be present in the Monitor/Defibrillator, the battery failure may go unnoticed.
Philips is recalling HeartStart MRx defibrillators that use a specific lithium-ion battery. The battery may fail to charge or power the device, which could prevent it from working during emergencies if not connected to external power. This is serious because a second battery might not show the failure.
The lithium-ion battery may contain a defective Thermal Cut-off component. If this fails, the battery won't charge or deliver power to the defibrillator, potentially causing the device to stop working during an emergency. A second battery in the device might not show the failure, so the problem could go unnoticed.
Healthcare professionals using HeartStart MRx defibrillators with the specific battery model (serial numbers 17362-0001-P to 18057-0266-P) are most at risk. Patients receiving defibrillation treatments could be affected if the device fails during an emergency.
Check if your HeartStart MRx defibrillator has a serial number between 17362-0001-P and 18057-0266-P. The battery is part of the defibrillator and was sold from 2019 to 2021.
Ensure the battery charges and powers the defibrillator normally. If it fails, the device may not work during emergencies.
Reach out to Philips for guidance on battery replacement or repair options.
Yes, the battery may fail to charge or power the defibrillator, which could prevent it from working during emergencies if not connected to external power.
Check the serial number on your defibrillator. Affected units have serial numbers from 17362-0001-P to 18057-0266-P.
Contact Philips for assistance. They may provide a replacement battery or repair options.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0603-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-0603-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
