GE Healthcare recalls certain Nuclear Medicine systems due to outdated software causing finger injuries during the Unload process. Affected models include Discovery NM 530c with specific serial numbers. Contact GE for details.
GE Healthcare has identified that a small number of Nuclear Medicine systems are operating without currently updated software. In a recent event, a patient s finger was injured during the Unload process while the automatic Unload feature was being used; the software on the system was not current.
GE Healthcare is recalling a small number of Nuclear Medicine systems because outdated software can cause finger injuries during the Unload process. This recall affects specific models and serial numbers listed in the notice.
The outdated software causes the automatic Unload feature to malfunction, potentially leading to finger injuries during patient handling. This occurred in a recent incident where a patient's finger was injured while using the Unload function.
Healthcare facilities using the affected Discovery NM 530c models are most at risk. Patients using these systems during the Unload process may experience finger injuries.
Check if your system is a Discovery NM 530c model with the specific serial numbers listed in the recall notice. The affected models include those with serial numbers starting with 19000 or 16000.
Verify your system's software version is current by contacting GE Healthcare directly.
GE Healthcare identified that a small number of Nuclear Medicine systems are operating without updated software, which caused a finger injury during the Unload process in a recent event.
The affected models are Discovery NM 530c with specific serial numbers listed in the recall notice, including those starting with 19000 or 16000.
Check if your system is a Discovery NM 530c model with the specific serial numbers provided in the recall notice.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2259-2020 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-2259-2020 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.