Agfa recalls specific DX-D 600 X-Ray systems due to potential continued movement after button release during use, posing a risk of injury to patients or staff.
After an upgrade of the software of the Overhead Tube Crane, there were isolated cases in which the Overhead Tube Crane movement does not stop when the movement button is released. Instead of stopping while the movement button is released, the Tube Head Crane moves to the intended position.
Agfa is recalling certain DX-D 600 X-Ray systems because software upgrades may cause the overhead crane to keep moving after the movement button is released. This could lead to accidental movement of the X-ray head, potentially causing injury to patients or staff.
After a software upgrade, the overhead tube crane may continue moving even when the movement button is released. This means the X-ray head could move to its intended position without stopping, potentially causing injury to people nearby.
Medical facilities using the recalled DX-D 600 X-Ray systems, particularly those with specific serial numbers listed in the recall. Staff and patients using these systems are at risk of injury if the X-ray head moves unexpectedly.
Check if your X-Ray system has a serial number starting with A5430000015 through A5430000081. The DX-D 600 is a ceiling-mounted X-Ray imaging system used in hospitals and clinics.
Identify the serial number on your DX-D 600 system to see if it matches the listed numbers: A5430000015 through A5430000081.
The recall is due to software upgrades causing the overhead tube crane to continue moving after the movement button is released, which could lead to accidental movement of the X-ray head.
Check your serial number against the list: A5430000015 through A5430000081. If it matches, stop using the system until you can contact Agfa for further instructions.
The recall record does not specify a fix or remedy, so you should contact Agfa directly for guidance.
We’ve drafted a message you can send Agfa to request your refund or repair — edit it as you like.
Subject: Recall Z-0692-2019 — Agfa Agfa Hello, I own a Agfa that is covered by recall Z-0692-2019 from Agfa. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
