Ion Beam Applications S.A. recalls Proteus 235 proton therapy systems due to risk of Compact Gantry Rolling Floor detachment. Affected models include Proteus Plus and Proteus ONE. Consumers should contact the manufacturer for details.
There is a risk of detachment of the Compact Gantry Rolling Floor.
Ion Beam Applications S.A. recalls their Proteus 235 proton therapy systems (sold as Proteus Plus and Proteus ONE) because a part could detach. This could cause injury if the detached part moves unexpectedly during treatment.
The Compact Gantry Rolling Floor could detach during operation. If it detaches, it might move unexpectedly and cause injury to patients or staff during radiation therapy procedures.
Medical facilities using the Proteus 235 proton therapy system for cancer treatment are most at risk. Patients receiving treatment with this system may also be affected.
Check if your medical facility uses the Proteus 235 system, which is sold under brand names Proteus Plus and Proteus ONE. The system is used for proton therapy treatments for localized tumors.
Reach out to Ion Beam Applications S.A. for specific instructions on how to verify if your system is affected and what actions to take.
The recall affects medical facilities using the system, but patients receiving treatment may be impacted if the system is affected.
The official recall notice does not specify a remedy or action for owners. Contact Ion Beam Applications S.A. for details.
Check if your medical facility uses the Proteus 235 system, which is sold under brand names Proteus Plus and Proteus ONE.
We’ve drafted a message you can send Ion Beam Applications S.A. to request your refund or repair — edit it as you like.
Subject: Recall Z-0698-2019 — Ion Beam Applications S.A. Ion Beam Applications S.A. Hello, I own a Ion Beam Applications S.A. that is covered by recall Z-0698-2019 from Ion Beam Applications S.A.. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.