Philips recalls DigitalDiagnost C50 X-ray systems due to a missing label. This may affect safety and compliance. Contact Philips for details.
During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding what the issue is, and relevant affected product, the actions you are required to take and the actions planned by Philips to correct the issue. If you need any or further information or support concerning this issue, please contact your local Philips representative or Philips Customer Service: 1-800-722-9377.
Philips Healthcare is recalling its DigitalDiagnost C50 stationary X-ray systems because a critical label is missing. This could lead to safety and compliance issues if the label is not present.
The missing label could cause safety and compliance issues. Without the label, the system might not meet required standards for proper operation and safety.
Healthcare facilities using Philips DigitalDiagnost C50 X-ray systems are likely affected. Staff and patients using these systems may be at risk if the label is missing.
Check for the product name 'DigitalDiagnost C50' and product number 712201 on the system. The system serial numbers are SN170053 or SN180074.
Look for the label that was identified as missing in the recall notice.
Philips identified a missing label during recent evaluations of the DigitalDiagnost C50 system, which could lead to safety and compliance issues.
Check for the missing label and contact Philips Customer Service at 1-800-722-9377 for further assistance.
The recall notice does not specify a fix; Philips is providing information about the issue and affected products.
We’ve drafted a message you can send Philips Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2498-2019 — Philips Healthcare Philips Healthcare Hello, I own a Philips Healthcare that is covered by recall Z-2498-2019 from Philips Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.