GE Healthcare recalls Silhouette VR systems with DZ1061RX02 and UP389014 models after reports of monitors falling from wall mounts due to product aging.
There has been a reported incident of a Distar CRT monitor that has fallen off the monitor wall mount related to product aging.
GE Healthcare is recalling Silhouette VR systems with specific model numbers because monitors have fallen from wall mounts due to product aging. This could lead to injury if the monitor falls and strikes someone.
The monitor can fall from the wall mount because the product has aged over time. This falling could cause injury if the monitor strikes a person or object.
Users of Silhouette VR systems with DZ1061RX02 or UP389014 models are affected. Those who have mounted the monitor on a wall without proper security are at higher risk.
Check for model numbers DZ1061RX02 or UP389014 on the Silhouette VR system. The product was sold with the description of a space-saving design with intuitive controls.
Identify the model number on your Silhouette VR system to confirm if it is DZ1061RX02 or UP389014.
Ensure the monitor is securely mounted to prevent falls, especially if you have an older system.
The recall is due to reports of Distar CRT monitors falling from wall mounts because the product has aged over time.
The affected model numbers are DZ1061RX02 and UP389014.
Check for model numbers DZ1061RX02 or UP389014 on your Silhouette VR system.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1755-2019 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-1755-2019 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.