Intuitive Surgical recalls da Vinci Xi surgical systems (IS4000) with high friction in Universal Surgical Manipulators causing resistance and jerking during surgery. Affected units have specific serial numbers.
Failure of Universal Surgical Manipulators due to a high friction points, resulting in an increase of arm movement to include: feelings of resistance, hesitation, and jerking.
Intuitive Surgical is recalling da Vinci Xi surgical systems (IS4000) because their Universal Surgical Manipulators have high friction points. This can cause resistance, hesitation, and jerking movements during surgery, potentially affecting precision and safety.
The Universal Surgical Manipulators in the da Vinci Xi system have high friction points that cause resistance, hesitation, and jerking movements. This can make it harder for surgeons to control instruments smoothly, increasing the risk of errors during delicate surgical procedures.
Surgical teams using the da Vinci Xi surgical system (IS4000) with specific serial numbers are affected. Surgeons and surgical staff who operate these systems are at risk of reduced precision during procedures.
Check for the da Vinci Xi surgical system (IS4000) with serial numbers listed in the recall notice. The system includes four Universal Surgical Manipulators (arms) that allow control of surgical instruments and an endoscope.
Review the serial numbers on your da Vinci Xi surgical system (IS4000) to see if they match the list provided in the recall notice.
The Universal Surgical Manipulators have high friction points causing resistance, hesitation, and jerking movements during surgery.
Check if your da Vinci Xi surgical system (IS4000) has serial numbers listed in the recall notice, such as SK0736, SK0856, or others.
The recall does not specify a remedy, so contact Intuitive Surgical directly for guidance on next steps.
We’ve drafted a message you can send Intuitive Surgical to request your refund or repair — edit it as you like.
Subject: Recall Z-1896-2020 — Intuitive Surgical Intuitive Surgical Hello, I own a Intuitive Surgical that is covered by recall Z-1896-2020 from Intuitive Surgical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.