Philips Healthcare recalls IntelliSpace PACS 4.4 software versions due to potential image corruption during use by medical professionals. Affected versions include 4.4.233.8 through 4.4.552.18 with UDI codes.
Images may potentially become corrupt while using the system.
Philips Healthcare is recalling specific versions of its IntelliSpace PACS 4.4 medical imaging software because images may become corrupt during use. This could affect medical professionals who rely on the system for accurate imaging data.
The software versions may cause images to become corrupted during normal use by trained medical professionals. This could lead to inaccurate imaging data, but the hazard does not involve physical harm or system failure that would cause injury.
Medical professionals such as physicians, nurses, and medical technicians who use the IntelliSpace PACS 4.4 software for imaging. The risk is low as the corruption is not expected to cause serious injury.
Check if your IntelliSpace PACS 4.4 software version is listed in the product versions: 4.4.233.8 through 4.4.552.18 with specific UDI codes. The product is intended for use by medical professionals.
Identify your IntelliSpace PACS 4.4 version by checking the software version number and UDI codes listed in the recall notice.
No, the recall is for potential image corruption that could affect imaging accuracy, but it does not pose a risk of serious injury or physical harm.
Affected versions include 4.4.233.8 through 4.4.552.18 with specific UDI codes listed in the recall notice.
You should check your software version to see if it is affected. If it is, you may need to update to a newer version or contact Philips Healthcare for further instructions.
We’ve drafted a message you can send Philips Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2338-2020 — Philips Healthcare Philips Healthcare Hello, I own a Philips Healthcare that is covered by recall Z-2338-2020 from Philips Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
