ThermaCare recalls specific heat wrap models due to potential overheating causing skin burns. Affected units have lot numbers S23902, W37940, or S00639. Consumers should check their product labels.
There is the potential that a HeatWrap could include cells that have a higher cell temperature than specified in lot S97473. The use of heat cell wrap with increased temperatures poses a potential risk of skin injuries such as burns/blisters and/or skin irritation on the wrap-applied area.
ThermaCare is recalling three specific heat wrap models that may overheat and cause skin burns or irritation. This risk occurs if the heat cells become too hot, which can happen with certain batches.
The heat cells in these wraps can become hotter than intended, especially in specific batches. This overheating can cause skin burns, blisters, or irritation where the wrap is applied.
Adults using ThermaCare HeatWraps for back pain relief are most at risk if they have the recalled lot numbers. People with sensitive skin may experience more severe reactions.
Check the product label for lot numbers: S23902, W37940, or S00639. The product names are ThermaCare HEATWRAPS, ADVANCED BACK PAIN THERAPY with SKUs F00573301020A, F00573301026X, or F00573301009B.
Look for lot numbers S23902, W37940, or S00639 on the wrap packaging.
Lot numbers S23902, W37940, and S00639 are affected.
Check the product label for lot numbers S23902, W37940, or S00639. The product names are ThermaCare HEATWRAPS, ADVANCED BACK PAIN THERAPY with SKUs F00573301020A, F00573301026X, or F00573301009B.
The recall does not require immediate stoppage; check the lot number first to see if your product is affected.
We’ve drafted a message you can send ThermaCare to request your refund or repair — edit it as you like.
Subject: Recall Z-1496-2019 — ThermaCare ThermaCare Hello, I own a ThermaCare that is covered by recall Z-1496-2019 from ThermaCare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
