KaVo recalls specific DEXIS Titanium Intraoral Sensors due to incorrect calibration files causing reduced image quality. Affected units have serial numbers listed in the recall notice.
The sensor's look up calibration files were incorrectly programmed during manufacturing, which can result in the reduction of image quality.
KaVo is recalling certain DEXIS Titanium Intraoral Sensors because their calibration files were programmed incorrectly during manufacturing, which can reduce image quality. This issue does not pose a safety risk but may affect dental imaging accuracy.
The sensor's calibration files were incorrectly programmed during manufacturing, which can result in reduced image quality. This means dental images might not be as clear or accurate as intended, but it does not cause physical harm or safety risks.
Healthcare professionals who use the DEXIS Titanium Intraoral Sensor for dental radiography are most likely affected. The recall applies to specific units with serial numbers listed in the notice.
Check if your DEXIS Titanium Intraoral Sensor has a serial number from the list provided in the recall notice. The product is used by healthcare professionals for dental radiography.
Review the list of affected serial numbers provided in the recall notice to determine if your unit is included.
The sensor's calibration files were incorrectly programmed during manufacturing, which can result in reduced image quality.
No, this recall does not pose a safety risk. The issue affects image quality but not physical safety.
Check if your unit's serial number is listed in the provided recall notice.
We’ve drafted a message you can send KaVo to request your refund or repair — edit it as you like.
Subject: Recall Z-1387-2019 — KaVo KaVo Hello, I own a KaVo that is covered by recall Z-1387-2019 from KaVo. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
