Samsung GM85 Mobile Digital X-ray Imaging System recalled due to potential arm column wire breakage causing falls. Affected units have specific serial numbers listed. Stop using immediately if you own one.
Potential issue related to the operation of the safety latch within the column that supports the arm due to a possibility of potential bodily harm due to a fall of the arm in an unlikely event that the column wire breaks.
Samsung's GM85 Mobile Digital X-ray Imaging System is being recalled because a wire in the arm support column could break, potentially causing the arm to fall and causing injury. This risk is very unlikely but serious enough to require immediate action.
The system's arm support column has a wire that could break under stress. If the wire breaks, the arm might fall, potentially causing injury to the user or patient. This is an unlikely event but could result in serious harm.
Healthcare professionals and facilities that use this x-ray system for medical imaging. Those most at risk are users who might not properly secure the device during operation.
Check the serial numbers listed in the recall notice. The affected units have specific serial numbers starting with '5143M3' or '513YM3' or '52VUM3' followed by a pattern of numbers and letters.
If you own the recalled Samsung GM85 Mobile Digital X-ray Imaging System, stop using it right away to prevent potential injury.
The product is not safe to use as it has a potential risk of wire breakage that could cause the arm to fall and cause injury. The recall is issued to address this risk.
The recall does not specify a remedy, so you should stop using it immediately and contact the manufacturer for further instructions.
Check the serial numbers listed in the recall notice. The affected units have specific serial numbers starting with '5143M3', '513YM3', or '52VUM3' followed by a pattern of numbers and letters.
We’ve drafted a message you can send Samsung to request your refund or repair — edit it as you like.
Subject: Recall Z-1691-2019 — Samsung Samsung Hello, I own a Samsung that is covered by recall Z-1691-2019 from Samsung. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.