Siemens recalls Artis Q.zen biplane X-ray systems with specific model numbers due to potential for screws to work loose or snap, risking severe injury to patients and staff during procedures.
Artis Zee, Artis Q, Artis Pheno or Artis Icono systems equipped with a DCS Extended or DCS Movable, the potential exists for individual screws of the screwed connection joining the pivot bearing to the ceiling-mounted support to work loose or snap off, can result in severe injuries to patients and operating personnel
Siemens is recalling certain Artis Q.zen X-ray systems because screws connecting the machine to the ceiling could become loose or break, potentially causing serious injuries. This affects medical staff and patients during procedures.
The system's screws that connect the pivot bearing to the ceiling support can become loose or snap during use. This could cause the X-ray machine to move unexpectedly, leading to severe injuries for both patients and medical staff.
Healthcare professionals and patients using the recalled Siemens Artis Q.zen X-ray systems during medical procedures are most at risk. The specific model numbers and serials listed in the recall are affected.
Check for the model number 10848355 on the system or the serial numbers listed: 123049, 123216, 123046, 123236, 123211, 123202, 123043, 123219, 123240, 123230, 123246.
Look for the model number 10848355 and the listed serial numbers on the system.
The model number is 10848355.
The affected serial numbers are 123049, 123216, 123046, 123236, 123211, 123202, 123043, 123219, 123240, 123230, 123246.
Check the model number 10848355 and the listed serial numbers on your Siemens Artis Q.zen X-ray system.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1904-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1904-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
