Siemens recalls Artis Q.zen ceiling X-ray systems with model 10848354 and specific serial numbers due to potential loose or snapped screws causing severe injuries during use.
Artis Zee, Artis Q, Artis Pheno or Artis Icono systems equipped with a DCS Extended or DCS Movable, the potential exists for individual screws of the screwed connection joining the pivot bearing to the ceiling-mounted support to work loose or snap off, can result in severe injuries to patients and operating personnel
Siemens is recalling Artis Q.zen ceiling X-ray systems with model number 10848354 and specific serial numbers. The recall is because screws connecting the system to the ceiling could become loose or snap, risking serious injuries to patients and medical staff.
The system's screws that attach the pivot bearing to the ceiling support can become loose or snap during use. This could cause the X-ray system to move unexpectedly, leading to serious injuries for patients and medical staff.
Medical facilities using the recalled Artis Q.zen systems are affected. Operating personnel and patients at these sites are most at risk due to the potential for severe injuries.
Check for model number 10848354 and serial numbers listed: 111005, 111000, 111002, 111125, 111123, 111109, 111128, 111124, 111122, 111104, 111106, 111121, 111127, 111137, 111135.
Immediately cease using the recalled Artis Q.zen ceiling X-ray system to prevent potential injuries.
Model number 10848354.
Serial numbers: 111005, 111000, 111002, 111125, 111123, 111109, 111128, 111124, 111122, 111104, 111106, 111121, 111127, 111137, 111135.
Check the model number and serial numbers listed in the recall notice.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1903-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1903-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.