Siemens recalls Artis zeego model 10280959 due to power supply tolerance issues that can cause X-ray tube failure during procedures. Affected units have specific serial numbers listed in the recall notice.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling Artis zeego X-ray machines with model number 10280959 because a power supply issue can cause the X-ray tube to stop working during procedures. This means the machine may not produce X-rays when needed, potentially affecting medical imaging.
The power supply has a tolerance issue that can cause generator A100 failure when voltage exceeds a specific threshold. This prevents the X-ray tube from receiving required voltage, making X-ray imaging impossible during procedures. The issue occurs sporadically but may happen mid-procedure.
Healthcare facilities using the Artis zeego model 10280959 are most at risk. Patients undergoing X-ray procedures with this specific model may experience delayed or failed imaging.
Check for the model number 10280959 on the device. Affected units have specific serial numbers listed in the recall notice (see full list in the official notice).
Verify the model number is 10280959 to confirm if your unit is affected.
A tolerance issue in the power supply can cause generator A100 failure, preventing the X-ray tube from receiving required voltage during procedures.
Check for model number 10280959 and the specific serial numbers listed in the recall notice (see full list in the official notice).
The recall does not specify a remedy, so contact Siemens directly for further instructions.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2034-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2034-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
