Siemens recalls specific AXIOM Artis dFA X-ray machines (model 7555373) due to power supply tolerance issues that can prevent X-ray function during procedures.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis dFA X-ray machines because a power supply issue may cause the X-ray tube to fail during procedures. This could prevent X-ray imaging from working when needed.
The power supply tolerance issue can cause generator A100 failure above a specific value, leading to insufficient voltage for the X-ray tube. This may occur sporadically during an ongoing medical procedure, potentially preventing X-ray imaging.
Healthcare facilities using the specific model and serial numbers listed are affected. Patients undergoing X-ray procedures with these machines are at risk of interrupted imaging.
Check for the model number 7555373 and the listed serial numbers on the machine. This recall applies to specific X-ray machines sold in the U.S. between 2017 and 2019.
Verify the model number and serial numbers listed in the recall notice to confirm if your machine is affected.
A tolerance issue in the power supply may cause generator A100 failure, preventing the X-ray tube from receiving required voltage during procedures.
Check for the model number 7555373 and the specific serial numbers listed in the recall notice.
The recall does not specify a remedy, so contact Siemens directly for guidance on next steps.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2024-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2024-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
