Siemens recalls specific AXIOM Artis FA X-ray machines (model 5904441) due to power supply issues that can prevent X-ray function during procedures.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis FA X-ray machines because a power supply problem may cause the X-ray tube to stop working during procedures. This could lead to failed imaging if the machine is used without proper voltage.
The power supply in the generator control can fail sporadically above a specific voltage threshold. When this happens, the X-ray tube stops receiving required voltage, making X-ray imaging impossible during an ongoing procedure.
Healthcare facilities using the specific model and serial numbers listed are affected. Patients undergoing X-rays with these machines may be at risk if the issue occurs during a procedure.
Check for the model number 5904441 on the machine. Serial numbers 25328, 25349, 25382, and 25403 are also affected. This recall applies to machines sold in the U.S. between 2016 and 2017.
Verify the model number and serial numbers listed in the recall notice to confirm if your machine is affected.
The power supply in the generator control may fail sporadically above a specific voltage threshold, causing the X-ray tube to stop working during procedures.
Check the model number and serial numbers listed in the recall notice to see if your machine is affected. Siemens does not provide a remedy for this issue.
The recall does not mention any risk of serious injury; the issue only affects X-ray functionality during procedures.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2013-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2013-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.