Philips recalls specific models of Ingenuity Core128 CT scanners due to potential image labeling errors during cardiac scans. Affected units may show incorrect phase tolerance settings, requiring immediate action to prevent misdiagnosis.
In certain instances when performing a cardiac step and shoot acquisition with phase tolerance selected, images may be labeled as if phase tolerance had been applied when phase tolerance had not been applied
Philips is recalling certain models of its Ingenuity Core128 CT scanners because they can label images incorrectly during cardiac scans. This error might lead to misdiagnosis if not corrected, so affected users should contact Philips for details.
The CT scanner may label images as if phase tolerance was applied when it wasn't, during cardiac step and shoot acquisitions. This could cause misdiagnosis if the images are used for treatment decisions without proper verification.
Healthcare facilities using the recalled Ingenuity Core128 CT scanners are most at risk. Patients receiving scans on these units could potentially receive incorrect diagnoses due to image labeling errors.
Check for the model number 728323 on the scanner. Affected units have specific system serial numbers listed in the recall notice, including ranges like 6123, 30016, and 336001 through 336038.
Reach out to Philips Medical Systems for specific guidance on whether your scanner is affected and the next steps.
The CT scanner may label images incorrectly during cardiac scans if phase tolerance settings are not properly applied, potentially leading to misdiagnosis.
Check the model number (728323) and system serial numbers listed in the recall notice, including specific ranges like 6123, 30016, and 336001 through 336038.
Contact Philips Medical Systems directly for specific instructions on how to address the issue.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2187-2019 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2187-2019 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
