NeuroLogica recalls WS80A ultrasound systems with specific software versions due to potential probe overheating when adjusting Doppler Sample Volume settings.
There is a potential for probes overheating when decreasing the Doppler SV (Sample Volume) size value set by the user in the Doppler Only mode.
NeuroLogica is recalling certain versions of their WS80A Diagnostic Ultrasound System because users may cause probes to overheat by decreasing the Doppler Sample Volume setting in Doppler Only mode. This could lead to burns or other injuries if the probe gets too hot during use.
When users decrease the Doppler Sample Volume (SV) value in Doppler Only mode, the ultrasound probe may overheat. This overheating could cause burns or other injuries to the user or patient during medical procedures.
Healthcare professionals using the WS80A ultrasound system with specific software versions listed in the recall are most at risk. Patients using these systems could also be affected if the probe overheats during procedures.
Check if your WS80A system has software versions 1.00.16, 3.00.17-3.01.09, 4.00.08-4.01.09, or the listed serial numbers. The recall includes specific model versions and serial numbers provided in the official notice.
Review your WS80A system's software version to see if it matches the recalled versions listed in the recall notice.
Reach out to NeuroLogica Corporation directly for assistance with the recall and to confirm if your system is affected.
The recall is due to a potential risk of ultrasound probes overheating when users decrease the Doppler Sample Volume setting in Doppler Only mode, which could cause burns or other injuries.
Check if your system has software versions 1.00.16, 3.00.17-3.01.09, 4.00.08-4.01.09, or the specific serial numbers listed in the recall notice.
Contact NeuroLogica Corporation to confirm if your system is affected and to get guidance on next steps.
We’ve drafted a message you can send NeuroLogica to request your refund or repair — edit it as you like.
Subject: Recall Z-2276-2019 — NeuroLogica NeuroLogica Hello, I own a NeuroLogica that is covered by recall Z-2276-2019 from NeuroLogica. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.