Eizo recalls specific RadiForce GX560 monochrome LCD monitors for occasional marble patterns, which may affect medical imaging accuracy. Affected models include 0FTD2347 and 0FTD2379.
Under certain conditions, a marble pattern infrequently appears on the monitor.
Eizo is recalling two specific models of RadiForce GX560 monochrome LCD monitors used in medical imaging. A marble pattern occasionally appears on these monitors, which could lead to inaccurate radiological images.
The marble pattern is an infrequent visual artifact that may cause slight inaccuracies in radiological images. This could theoretically affect the analysis of medical images, though it does not cause physical harm or immediate damage to the monitor.
Medical professionals using the RadiForce GX560 monitors for radiological imaging, particularly those with models 0FTD2347 and 0FTD2379. Patients receiving imaging services using these monitors may be at slightly higher risk due to potential image inaccuracies.
Check for the model numbers 0FTD2347 or 0FTD2379 on the monitor's label. The product was sold with software version 1.0003 or earlier.
Look for the model numbers 0FTD2347 or 0FTD2379 on the monitor's label.
The recall is for occasional marble patterns that may affect the accuracy of radiological images.
No, the recall does not require stopping use; the marble pattern is infrequent and does not cause physical harm.
Check the model number on the monitor's label to see if it is affected. If it is, you may contact Eizo for further instructions.
We’ve drafted a message you can send Eizo to request your refund or repair — edit it as you like.
Subject: Recall Z-2293-2020 — Eizo Eizo Hello, I own a Eizo that is covered by recall Z-2293-2020 from Eizo. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.