Siemens recalls two models of SOMATOM go.Now CT scanners due to risk of injector holder falling off, potentially causing injury during medical procedures.
The injector holder could potentially fall off together with the injector and the storage box.
Siemens is recalling two specific models of SOMATOM go.Now CT scanners because the injector holder could fall off with the injector and storage box. This poses a risk of injury during medical procedures if the device is used improperly.
The injector holder might detach from the scanner during use, causing it to fall off with the injector and storage box. This could lead to injury if the falling components hit a patient or staff member during a medical procedure.
Medical facilities using the recalled models of Siemens SOMATOM go.Now CT scanners are most at risk. Patients undergoing scans with these devices could be affected if the injector holder falls off.
Check for the model numbers #11061610 or #11061618 on the scanner's label. These models were sold by Siemens Medical Solutions USA, Inc.
Look for the model numbers #11061610 or #11061618 on the scanner's label.
The injector holder could potentially fall off together with the injector and the storage box, posing a risk of injury during medical procedures.
Check the model number on the scanner's label. If it matches #11061610 or #11061618, contact Siemens for further instructions.
The recall states the injector holder could fall off, but the official notice does not specify if this could cause serious injury in normal use.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2399-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2399-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.