Normand-Info recalls Remisol Advance devices running Windows XP, 7, Server 2003 or 2008 due to a critical remote code execution vulnerability that could allow attackers to take full control of the system without authentication.
A patch was released for a critical remote code execution vulnerability in remote desktop services. This vulnerability can be exploited remotely without authentication on certain operating systems. An attacker who successfully exploited this vulnerability could execute arbitrary code on the target system; then install programs; view, change, or delete data; or create new accounts with full user rights. If the vulnerability could be exploited locally, it would lock down the computer.
Normand-Info is recalling Remisol Advance devices running specific Windows versions because a security flaw could let attackers remotely take control of the system without needing a password. This affects users who need to keep their systems secure from potential hacking.
A security vulnerability in remote desktop services could allow attackers to take full control of the device without authentication. This means hackers could install programs, access or delete data, create new user accounts, or lock down the system if the vulnerability is exploited locally.
Users with Remisol Advance devices running Windows XP, Windows 7, Windows Server 2003, or Windows Server 2008 are affected. Those who need to access these systems remotely or handle sensitive data are at higher risk.
Check if your Remisol Advance device runs Windows XP, Windows 7, Windows Server 2003, or Windows Server 2008. All devices with these operating systems are affected, as indicated by their serial numbers.
Install the latest security patches from the manufacturer to address the vulnerability.
No, this recall only applies to Remisol Advance devices running Windows XP, Windows 7, Windows Server 2003, or Windows Server 2008.
The recall does not specify a safe usage condition; the vulnerability could be exploited remotely without authentication, so caution is advised.
The recall states all affected devices have serial numbers, but the specific model is not listed in the record.
We’ve drafted a message you can send Normand-Info to request your refund or repair — edit it as you like.
Subject: Recall Z-1430-2020 — Normand-Info Normand-Info Hello, I own a Normand-Info that is covered by recall Z-1430-2020 from Normand-Info. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.