Ortho-Clinical Diagnostics recalls VITROS chemistry Cl- Slides (Catalog No. 6844471) due to intermittent slide dispense issues from anti-backup platen failure in some cartridges.
Users may experience intermittent slide dispense issues with some cartridges due to the anti-backup platen failing to advance inside the cartridge.
Ortho-Clinical Diagnostics is recalling VITROS chemistry Cl- Slides (Catalog No. 6844471) that may cause intermittent slide dispense issues. This could lead to inaccurate test results if the slides don't dispense properly.
The anti-backup platen in some cartridges may fail to advance properly, causing slides to not dispense correctly. This could result in inaccurate test results for urine CL- tests.
Users of VITROS chemistry Cl- Slides (Catalog No. 6844471) that support urine CL- testing are affected. Laboratory staff and healthcare professionals using these slides for urine tests are most at risk.
Check for VITROS chemistry Cl- Slides with Catalog Number 6844471 that support urine CL- testing. These products were sold with specific model numbers listed in the recall notice.
Verify if your slides have the catalog number 6844471, which supports urine CL- testing.
The recall is for intermittent slide dispense issues due to the anti-backup platen failing to advance in some cartridges.
The official recall notice does not specify a remedy, so no action is required beyond checking if your product is affected.
The recall indicates potential for inaccurate test results, but there is no mention of physical injury or safety hazards.
We’ve drafted a message you can send Ortho-Clinical Diagnostics to request your refund or repair — edit it as you like.
Subject: Recall Z-0267-2020 — Ortho-Clinical Diagnostics Ortho-Clinical Diagnostics Hello, I own a Ortho-Clinical Diagnostics that is covered by recall Z-0267-2020 from Ortho-Clinical Diagnostics. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
