Ortho-Clinical Diagnostics recalls VITROS chemistry Cl- Slides (Catalog No. 8445207) due to intermittent slide dispense issues from anti-backup platen failure. Affected units may require replacement.
Users may experience intermittent slide dispense issues with some cartridges due to the anti-backup platen failing to advance inside the cartridge.
Ortho-Clinical Diagnostics is recalling VITROS chemistry Cl- Slides (Catalog No. 8445207) because some cartridges may have intermittent dispense issues due to a failing anti-backup platen. This could lead to inaccurate test results if the slides don't dispense properly.
The anti-backup platen in some cartridges may fail to advance properly, causing intermittent slide dispense issues. This could lead to inaccurate test results if the slides don't dispense correctly, potentially affecting urine chloride testing.
Users of VITROS chemistry Cl- Slides (Catalog No. 8445207) with the specific model numbers listed in the recall. Laboratory technicians and medical professionals who use these slides for urine chloride testing are most at risk.
Check for VITROS chemistry Cl- Slides with Catalog Number 8445207. The affected models include specific serial numbers listed in the recall notice. These slides do not support urine chloride testing.
Verify if your VITROS chemistry Cl- Slides have Catalog Number 8445207.
Reach out to Ortho-Clinical Diagnostics for guidance on replacement or repair options.
No, these slides do not support urine chloride testing.
Contact Ortho-Clinical Diagnostics for replacement or repair options.
Yes, the affected model includes Catalog Number 8445207 with specific serial numbers listed in the recall notice.
We’ve drafted a message you can send Ortho-Clinical Diagnostics to request your refund or repair — edit it as you like.
Subject: Recall Z-0268-2020 — Ortho-Clinical Diagnostics Ortho-Clinical Diagnostics Hello, I own a Ortho-Clinical Diagnostics that is covered by recall Z-0268-2020 from Ortho-Clinical Diagnostics. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.