Elekta recalls specific versions of MOSAIQ oncology software where users might accidentally enter metric values in height/weight fields labeled in US units. This could lead to incorrect treatment calculations.
The user may inadvertently enter Metric values into Height and Weight fields labeled with US Standard Units.
Elekta is recalling certain versions of its MOSAIQ oncology software because users might accidentally enter metric measurements in fields that are labeled in US units. This could cause incorrect treatment calculations for patients.
The software allows users to input metric values into fields that are labeled with US units. This could lead to incorrect treatment calculations if the system uses the wrong units for patient measurements.
Healthcare professionals using Elekta's MOSAIQ software for cancer treatment planning. Patients receiving care through this system may be at risk if incorrect measurements are used.
Check your software version number. Affected versions include MOSAIQ 2.00, 2.20, 2.30, 2.40, 2.41, 2.60-2.64, 2.50, 2.65, 2.70, 2.80, and 2.81.
Review your MOSAIQ software version to see if it is one of the affected versions listed in the recall.
The software may allow users to accidentally enter metric values into fields labeled with US units, which could lead to incorrect treatment calculations.
Affected versions include MOSAIQ 2.00, 2.20, 2.30, 2.40, 2.41, 2.60-2.64, 2.50, 2.65, 2.70, 2.80, and 2.81.
Check your software version number against the list of affected versions provided in the recall notice.
We’ve drafted a message you can send Elekta Impac to request your refund or repair — edit it as you like.
Subject: Recall Z-1597-2020 — Elekta Impac Elekta Impac Hello, I own a Elekta Impac that is covered by recall Z-1597-2020 from Elekta Impac. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.