Life Technologies recalls Torrent Suite Dx Software version 5.2 (Catalog A29225) due to incorrect positive results when different variants are detected at the same genetic locus. Affected users should contact for remedy.
Torrent SuiteTM Dx analysis software, a component of the Ion PGM Dx Instrument System, incorrectly displays a positive result when a different analytical or de novo variant is detected at the same locus as a specified clinical variant
Life Technologies is recalling Torrent Suite Dx Software version :5.2 (Catalog A29225) because it can show a positive result when a different variant is detected at the same genetic locus as a clinical variant. This could lead to incorrect diagnoses if the software is used for genetic testing.
The software incorrectly displays a positive result when a different analytical or de novo variant is detected at the same genetic locus as a specified clinical variant. This can cause false positive results in genetic testing, potentially leading to incorrect health decisions.
Users of the Torrent Suite Dx software for genetic testing, particularly those using the Ion PGM Dx instrument system. Those with genetic testing results may be at risk of incorrect interpretations.
Check if you have Torrent Suite Dx Software version 5.2 (Catalog A29225) for the Ion PGM Dx instrument system. This software is part of the Sentosa SQ Suite Software package.
Reach out to Life Technologies Holdings Pte Ltd for specific remedy instructions as the recall record does not specify a remedy.
The software can display incorrect positive results when different variants are detected at the same genetic locus, which may lead to false positive results in genetic testing.
Check if you have Torrent Suite Dx Software version 5.2 (Catalog A29225) for the Ion PGM Dx instrument system, part of the Sentosa SQ Suite Software package.
Contact Life Technologies Holdings Pte Ltd for specific remedy instructions as the recall record does not specify a remedy.
We’ve drafted a message you can send Life Technologies to request your refund or repair — edit it as you like.
Subject: Recall Z-0185-2020 — Life Technologies Life Technologies Hello, I own a Life Technologies that is covered by recall Z-0185-2020 from Life Technologies. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
