Medtronic CareLink Encore Programmer (serial numbers listed) may display inaccurate remaining battery life for some implanted cardiac devices. This does not affect device function but could lead to unexpected battery depletion. No action is required for most users.
There is a potential for Medtronic programmer and remote monitoring software applications to display an inaccurate remaining longevity estimate for a subset of implanted cardiac device models. This issue does not impact device functionality.
Medtronic's CareLink Encore Programmer software may show incorrect battery life estimates for certain implanted cardiac devices. This issue does not cause device malfunction but could lead to unexpected battery depletion. Most users do not need to take action.
The software may display an inaccurate remaining battery life estimate for a subset of implanted cardiac devices. This could lead to unexpected battery depletion if the user relies on the displayed battery life to plan maintenance. However, the device itself continues to function normally.
Users with the CareLink Encore Programmer software (serial numbers listed) who have specific implanted cardiac devices. Most users are not at risk as the issue does not affect device function.
Check if your CareLink Encore Programmer has a serial number starting with JVD000209P through JVD003519P (the full list is extensive). This applies to users with specific implanted cardiac devices.
Verify your CareLink Encore Programmer's serial number to see if it matches the list of affected units (JVD000209P through JVD003519P).
No action is required for most users. The issue does not affect device functionality, but the software may display inaccurate battery life estimates for specific implanted cardiac devices.
If your CareLink Encore Programmer has a serial number in the listed range, it may display inaccurate battery life estimates. However, the device itself continues to function normally.
Check your CareLink Encore Programmer's serial number against the list of affected units (JVD000209P through JVD003519P).
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0240-2020 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0240-2020 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.