Medicom recalls Level 3 masks (Item Code 2042) that may have been packed with lower protection level masks. Using these could lead to inadequate protection during use.
Due to an error on the packaging line, some level 2 masks may have been packed in some level 3 mask boxes. The two masks are visually indistinguishable, causing the risk of using a mask with a lower protection level than intended.
Medicom is recalling some Premier Plus Level 3 masks that may have been incorrectly packed with lower protection level masks. This could mean users get less protection than intended, especially in high-risk situations.
The masks are visually identical, so some Level 2 masks were mistakenly packed into Level 3 mask boxes. This means users might be using a mask with lower protection than what they thought they were getting, which could be problematic in situations requiring high protection.
Users of the Medicom Premier Plus Level 3 masks, particularly those in high-risk environments like healthcare or industrial settings, may be affected. People who purchased these masks from the specified lot (1917) are most at risk.
Check the item code on the mask box, which should be 2042. Look for the lot number 1917 on the packaging. The masks are labeled as 'Premier Plus ASTM Level 3' but may have been incorrectly packed with Level 2 masks.
Verify the item code on the mask box is 2042 and the lot number is 1917.
Due to an error on the packaging line, some Level 2 masks were mistakenly packed into Level 3 mask boxes, which are visually indistinguishable.
Check the item code on the mask box (should be 2042) and the lot number (1917).
The recall does not specify a remedy, so check with Medicom for further instructions.
We’ve drafted a message you can send Medicom to request your refund or repair — edit it as you like.
Subject: Recall Z-0495-2020 — Medicom Medicom Hello, I own a Medicom that is covered by recall Z-0495-2020 from Medicom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.