Hitachi Medical recalls Scenaria whole-body X-ray CT systems (S5002-S5014, S5017-S5:5044) due to potential cable detachment during scans. Affected units may eject cables, causing safety risks.
There is a possibility that the cables to the controller unit may not be affixed properly, creating the potential for a cable to detach during scanning and eject from the system.
Hitachi Medical is recalling Scenaria whole-body X-ray CT systems that could have improperly attached cables. If a cable detaches during scans, it might eject from the system, creating a safety hazard.
The cables to the controller unit might not be securely attached. During X-ray scans, a cable could detach and eject from the system, potentially causing injury or disrupting the scan.
Healthcare facilities using Scenaria whole-body X-ray CT systems (model numbers S5002-S5014, S5017-S5044) are most at risk. Patients and staff during scans could be affected if cables detach.
Check for Scenaria whole-body X-ray CT systems with model numbers S5002-S5014 or S5017-S5044. These units were sold by Hitachi Medical Systems America Inc.
Inspect the cables to the controller unit for secure attachment. If loose, contact Hitachi Medical for assistance.
This recall applies to Scenaria whole-body X-ray CT systems with model numbers S5002-S5014 or S5017-S5044. If your machine has these model numbers, it is affected.
Check if your Scenaria X-ray CT system has model numbers S5002-S5014 or S5017-S5044. If so, inspect the cable attachment and contact Hitachi Medical for guidance.
The recall record does not specify a fix or remedy. Affected units should be checked for secure cable attachment and contact Hitachi Medical for further instructions.
We’ve drafted a message you can send Hitachi Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-0271-2020 — Hitachi Medical Hitachi Medical Hello, I own a Hitachi Medical that is covered by recall Z-0271-2020 from Hitachi Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.