Medtronic recalls specific MiniMed 620G insulin pumps with loose reservoirs that may cause insulin delivery issues. Affected models include MMT-1510, MMT-1710, and MMT-1750. Not distributed in the US.
There have been reported incidents of a loose reservoir that can no longer be locked into the pump. The reservoir can become loose due to a broken or missing retainer ring that prevents a proper lock. If the reservoir is not properly locked into the pump, it could lead to over or under delivery of insulin, which could then result in hypoglycemia or hyperglycemia.
Medtronic is recalling certain MiniMed 620G insulin pumps that may have a loose reservoir. This could lead to incorrect insulin delivery, causing dangerously low or high blood sugar levels. The recall applies to specific model numbers not distributed in the US.
The reservoir may become loose due to a broken or missing retainer ring. This can cause the pump to deliver too much or too little insulin, leading to dangerously low or high blood sugar levels.
People with diabetes who use the recalled MiniMed 620G insulin pumps are affected. Those with the specific model numbers (MMT-1510, MMT-1710, MMT-1750) and devices without black retainer rings are most at risk.
Check for the model numbers MMT-1510, MMT-1710, or MMT-1750 on the pump. Devices with black retainer rings are not affected and do not need to be recalled.
Ensure the reservoir is securely locked into the pump by pressing the side of the reservoir against the pump body. If it moves, the reservoir is loose.
Reach out to Medtronic for guidance on whether your pump needs repair or replacement.
No, these pumps are not distributed within the US.
Devices with black retainer rings are not affected by this recall and do not need action.
If the reservoir is loose, it may cause incorrect insulin delivery, so you should contact Medtronic for guidance.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0957-2020 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0957-2020 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.