Philips recalls CombiDiagnost GCF software v1.0.5 (Product Code 709030) for error 80 locking geometry and incorrect thermos switch installation. Affected units may require service engineer intervention.
When using the Table Up/Down button, the system may experience Error 80, which locks the geometry in that specific state, requiring the intervention of a service Engineer. Additionally, the thermos switch, which handles power down of the unit in case of transformer overheating, was installed incorrectly at production.
Philips is recalling CombiDiagnost GCF software version 1.0.5 due to two issues: a button error that locks the X-ray system geometry and an incorrectly installed thermos switch that could cause overheating. This affects medical imaging equipment used in hospitals and clinics.
Pressing the Table Up/Down button may cause the system to lock in a specific position (Error 80), requiring a service engineer to fix it. The thermos switch, which shuts off power during transformer overheating, was installed incorrectly, potentially causing unsafe power shutdowns.
Hospitals and clinics using Philips CombiDiagnost GCF X-ray systems with software version 1.0.5 are affected. Medical staff and patients using the equipment are at risk of interrupted imaging procedures.
Check for product code 709030 with software version 1.0.5 on Philips CombiDiagnost GCF X-ray systems. Units sold domestically with serial numbers listed in the recall notice are affected.
Reach out to Philips Medical Systems for guidance on next steps and potential service arrangements.
The recall addresses two issues: a button error that locks the X-ray system geometry (Error 80) and an incorrectly installed thermos switch that could cause unsafe power shutdowns.
No. The recall requires contacting Philips for service if issues arise, but normal use is not immediately dangerous.
Contact Philips Medical Systems directly for guidance on next steps and potential service arrangements.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1328-2020 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1328-2020 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.