Dexcom recalls G6 glucose monitors that may give false high readings when used with hydroxyurea. Affected models include G6 Sensor Kits sold from 2020 onward. No action needed if not using hydroxyurea.
The company identified potential interference from hydroxyurea. Patient use of the anti-neoplastic drug may falsely elevate glucose readings on the Continuous Glucose Monitoring Systems.
Dexcom is recalling G6 Continuous Glucose Monitoring Systems that may show falsely high glucose levels when patients take hydroxyurea. This could lead to incorrect diabetes management decisions. The recall does not require immediate action if patients don't use hydroxyurea.
Hydroxyurea, an anti-cancer drug, can interfere with the glucose monitor's sensors. This causes the device to show higher glucose levels than actual, potentially leading to unnecessary insulin doses or delayed treatment.
People with diabetes using Dexcom G6 glucose monitors who take hydroxyurea may see false high readings. Those using the device without hydroxyurea are not affected.
Check for the G6 Sensor Kit models STS-OR-003, STS-OE-003, STS-OM-003, or STS-OM-003 Pro Q. These were sold starting in 2020 with lot numbers labeled as 'All'.
If you take hydroxyurea, contact Dexcom for guidance on whether to stop using the monitor temporarily.
No, if you don't take hydroxyurea. The recall only affects users of hydroxyurea.
G6 Sensor Kits with model numbers STS-OR-003, STS-OE-003, STS-OM-003, or STS-OM-003 Pro Q.
The official recall does not provide a fix. Users taking hydroxyurea should contact Dexcom for specific advice.
We’ve drafted a message you can send Dexcom to request your refund or repair — edit it as you like.
Subject: Recall Z-1562-2020 — Dexcom Dexcom Hello, I own a Dexcom that is covered by recall Z-1562-2020 from Dexcom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
